10 May 2020

3. Leading Global Teams in a Crisis with Parker Lee

Parker Lee, Managing Partner of Territory Global talks us through remote work and the Work Forward movement. Territory believes there is a better way of working, based on human-centered principles and respect. Work Forward was founded before COVID-19 but its toolset is applicable with or without a crisis.

Let’s jump into this episode with Parker Lee and learn more about leading global teams in midst of a crisis.


Main Takeaways on this episode:

1.) New Ways of Working

2.) Diversity of Thought, Skills, and Perspective

3.) Learning what it means to be on a team and cooperate

[00:01 - 01:40] Opening Segment

  • I talked briefly about valuable information that you can take advantage of in this episode
  • I introduce the guest, Parker Lee to the show
  • We exchange greetings and friendly remarks

[01:41 - 18:00] Leading Global Teams in the Midst of Crisis

1. Let’s talk about the changing landscape of global teams and how Work Forward changes the conversation:

  • The Work Forward Concept is the acknowledgement that work is an extraordinarily complex subject and improving work requires acknowledgement there is a context to work.
  • The future of work is now.
  • We can make work better right now through tools, processes, and mindset.

2. What types of companies would benefit from Work Forward?

  • Any company can benefit from Work Forward.
  • We benchmark how well we are doing it right now and how we can improve that.
  • Everyone has a point of view on work and there is not one correct view.

3. What types of things are in the toolkit forward?

  • Working effectively in a work environment requires an understanding of environment, behaviors, and setting up all the proper protocols
  • The approach to work can help people with this need

4. What are 5 things that the work forward movement could help teams with?

  • Finding a Way to be Adaptive
  • Be Collaborative (working on things as a team)
  • Putting the Customer at the Center
  • Team-Based
  • Story Telling, Use of Visualization, and Creative Thinking

If we are not having fun and inspiring the emotional and creative part of our brains and personalities, then it is just not worth it!

5. Which one of these 5 can you go further on?

  • Team-Based means diversity of thought and cognitive diversity
  • There is more work to be done then can be done solo
  • Put together the right roles and positions you need in your team

6. What advice are you giving your clients?

  • There will be 3 stages as we come out of this
  • Look outward and long-term plan
  • Build scenarios to ensure you are thinking ahead

7. What trends have you seeing with your clients as a result of COVID-19?

  • Some clients are growing during COVID and struggling with massive growth
  • The hospitality industry is in trouble right now

[18:01 - 20:47] Closing Segment

  • Breathe, take time for family and friends, balance your work life, and Work Forward
  • For more information on Parker, be sure to follow him at the links below
  • Final words from me

Tweetable Quotes:

“Put the customer at the center. Most people don’t do that or have that mindset.  The customer could be your employees. It is not thinking about yourself or the organization first, but who you serve and how you deliver value.” – Parker Lee


“If we are not having fun and inspiring the emotional and creative part of our brains and personalities, then it is just not worth it!” - Parker Lee

Resources mentioned in the episode:


You can connect with Parker and Territory Global via LinkedIn, Twitter, Instagram, or territory.co.

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