17 May 2020

4. Leading Volunteers in Crisis with Aaron Born

Aaron Born is the Men’s Ministry Director for Victory Church, a multi-site church of over 20,000 households and 140 nations based in the Atlanta area. We talk about leading and engaging volunteer teams across 3 campuses.

Let’s jump into Aaron’s story as he guides us through how to lead volunteers in the midst of a crisis.

Things you will learn from this episode:

1.) How to engage volunteers

2.) Centralization vs. decentralization of volunteer teams

3.) Why returning to “normal” after COVID-19 may not be a good thing.

[00:01 - 02:20] Opening Segment

  • I talked briefly about valuable information that you can take advantage of in this episode
  • I introduce the guest, Aaron Born to the show
  • We exchange greetings and friendly remarks

[02:21 - 19:38] Volunteers In the Midst Of Crisis

  • How to build your volunteer team?
    • Aaron talks about starting small to connect people to the vision of the church
  • Working for non-profit is not too different then working in for profit.
    • Aaron explains that everything works on an economy
    • Ask what their purpose or their “why” is
    • Their reasons or motivations will determine how committed they will be to the organization
    • Use their motivations to help them find their passions  
  • How do you shift the way you meet and lead in the midst of COVID-19?
    • We are constantly changing so we have to stay very flexible
    • We shifted from centralized leadership to decentralized leadership
    • Almost like a franchise model, if we wanted to grow we had to create an expression of the organization at each campus
    • Due to COVID, Aaron has shifted all of his meetings online
  • We have had to be creative in this season:
    • We use social media to help guys with all aspects of their life: inspiration, fitness, habits, etc.  
  • We are still creating connection through zoom breakout rooms
    • The benefit has been men engaging from other countries
  • Even during COVID, you still have to empower your leaders to lead.
  • How has this season stretched your personal leadership?
    • One of the hardest parts of COVID is trying to have connection with everyone.
    • You must be more intentional
    • It is about one individual at a time
    • This season has forced us to slow down and reevaluate
  • What takeaways would you have for other leaders in this season?
    • Let’s go back to basics. Ask what were we doing and why did it matter?
    • Let’s go back to focusing on one individual at a time  
    • This is a great season to reshuffle your priorities
    • Let’s go back and remember what our dreams and goals were
    • It’s a fresh start to ask what we want on the chalkboard
  • Anything else you would like to tell our listeners?
    • What can you do differently that you couldn’t do before?
    • Leaders are in a rush to get back to normal but you need to define what you are really rushing back to
    • Let’s throw out all the baggage that’s weighing the ship down
    • Remove the complexity, give away leadership, and simplify


[19:38 - 20:40] Closing Segment

  • For more information on Aaron, be sure to follow him at the links below.
  • Final words from me


Tweetable Quotes:

“What is the most important part of the mission and what are the bare essentials we need to execute? ” – Aaron Born


“There’s a clarity that comes in crisis. You look at what matters most and that’s what you do.” - Aaron Born


“[Before COVID-19] we were so busy doing what we “had” to do, we forgot what we wanted to do. It is allowing people to erase the chalkboard and say what is it that we really want on it?”  – Aaron Born


“With organizations becoming more and more complex, the new normal allows us to focus on the simplicity of the mission. What are the bare essentials we need to execute? Get more people in the game and involved, give away leadership, and simplify.” – Aaron Born


Resources mentioned in the episode:


You can connect with Aaron on Instagram, Facebook, and Twitter or visit his website victoryatl.com/menunited

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